You can book airplane flights any of the following ways:
The state and UT System have contracts with certain airlines that give travelers reduced fees, discounts and refunds. The following information explains the difference between buying state-contract airfares and non-state-contract airfares.
Note: Southwest Airlines is a UT non-exclusive primary preferred airline.
Economy vs. First / Business-Class
The standard rule is that all airfare purchases must be economy class, but there are a few exceptions. For information about these exceptions, see the First / Business Class Approval Request.
State Contract Airfares
- View State of Texas contract airfares and rules on the Texas Comptroller’s website.
- Available through Concur and the university’s contracted travel agencies
- Fully refundable and some non-refundable fares available
- Changes allowed after ticketing with no airline change fee
- Most contracted flights are currently offered on either American Airlines or Jet Blue
- These fares are not available to the public and are not for personal use
Airline Published Airfares
- Available to the general public
- Each airline sets its own rules for refundable and non-refundable tickets (i.e., ticketing deadlines, change fees, how unused funds can be reused, etc.)
- The majority of airlines do not allow the transfer of unused funds to another traveler — this makes it very risky to purchase non-refundable airline airfares for prospective employees and official visitors
- Many airfares require reservations to be ticketed within 24 hours
- Available only through Internet travel websites
- The university’s contracted travel agencies cannot assist with problems
- Travelers using online tools other than Concur should include the following statement on their purchase invoice submitted to the Office of Accounting for reimbursement: Online selection is the best value as consistent with institutional priorities.